privacy policy

effective date: 5/28/2024

this privacy policy describes how havens ("we," "us," or "our") collects, uses, and shares personal information when you visit or make a purchase from our shopify store (the "site").

  1. information we collect

we collect information about you when you provide it to us directly and through your use of the site. this information may include:

  • personal information:name, email address, billing and shipping addresses, phone number, payment information.
  • device information:information about the device and browser you use to access the site, including ip address, browser type and version, time zone setting, and operating system.
  • order information:details about the products you purchase from us, including order history and tracking information.
  • usage information:information about how you use the site, including the pages you visit, the products you view, and how you interact with the site.
  1. how we use your information

we use your information to:

  • process and fulfill your orders.
  • communicate with you about your orders and our products.
  • send you marketing and promotional communications (if you have opted in to receive them).
  • improve the site and our products.
  • personalize your experience on the site.
  • protect against fraud and other illegal activities.
  1. sharing your information

we may share your information with:

  • service providers:we may share your information with third-party service providers who help us operate the site and provide our services, such as payment processors, shipping carriers, and marketing platforms.
  • shopify:we use shopify to power our online store. you can read more about how shopify uses your personal information here:
  • other third parties:we may share your information with other third parties in limited circumstances, such as to comply with legal obligations, to protect our rights or the rights of others, or in connection with a business transaction.
  1. cookies and other tracking technologies

we use cookies and other tracking technologies to collect information about your use of the site. this information is used to personalize your experience, analyze how you use the site, and provide targeted advertising. you can control the use of cookies through your browser settings.

  1. your rights

you have the right to access, correct, delete, and restrict the use of your personal information. you also have the right to object to the processing of your personal information and to data portability. to exercise these rights, please contact us using the information provided below.

  1. data retention

we will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

  1. security

we take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. however, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. children's privacy

our site is not intended for children under the age of 13. we do not knowingly collect personal information from children under 13. if we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

  1. changes to this privacy policy

we may update this privacy policy from time to time. if we make material changes, we will notify you by email or through a notice on the site.

  1. contact us

if you have any questions about this privacy policy or our data practices, please contact us at

important note: this is a sample privacy policy. it is important to consult with a legal professional to ensure that your privacy policy complies with all applicable laws and regulations.